Effective Date: 04-May-2025
This Payment Policy outlines the terms and conditions related to all financial transactions, billing methods, invoicing procedures, and payment timelines for services offered by Preww Media through Preww.com.
1. 🧾 Payment Methods
We accept the following payment methods:
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Bank Transfers / NEFT / IMPS
- Debit/Credit Cards (via Razorpay/Stripe gateways)
- Wallets & Net Banking (as available through our payment gateway partners)
All payment methods are secure and encrypted for your protection.
2. 💼 Invoicing & Advance Policy
- A formal invoice or quotation will be shared before starting any project.
- For most services, a minimum 50% advance payment is required before commencement.
- Balance amount must be paid before final delivery of the service (unless otherwise agreed in writing).
💡 Projects like web design, branding, and marketing campaigns may follow milestone-based billing. This will be clearly communicated in your proposal.
3. 📅 Payment Timeline
- Payments are to be made within 3–7 business days of receiving the invoice.
- Delays beyond this window may attract late payment charges of 2% per month on the outstanding balance.
- Non-payment beyond 15 days may result in project hold or service suspension.
4. 🚫 Non-Refundable Items
The following are non-refundable under any condition:
- Domain name purchases
- Hosting charges
- Premium plugins, themes, or software licenses purchased on your behalf
- Services that have already been fully delivered or executed
- Ad spends for digital campaigns (Meta, Google, etc.)
5. 🛑 Failure to Pay
In the event of failed or delayed payments:
- Preww Media reserves the right to pause, withhold, or terminate the services until dues are cleared.
- Any legal or collection costs incurred will be added to the outstanding balance and must be borne by the client.
6. 🔁 Subscription-Based Services
For services offered on a monthly or annual subscription (e.g., Social Media Management, Website Maintenance):
- Payments are to be made at the beginning of each billing cycle.
- Missed renewals will lead to immediate suspension after a 5-day grace period.
7. 🧾 GST and Taxation
All prices and invoices are subject to applicable GST (Goods and Services Tax) as per Indian government regulations.
GST Invoice will be provided upon request with proper client billing details.
8. 📬 For Payment Queries
If you have any billing or payment-related concerns, reach out to:
📧 billing@preww.com
📞 +91-9606691173
🕐 Response Time: Within 24–48 hours (business days)